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The Process

Compass

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Step One
Get in Touch

​The fastest way to access services is to fill out this form:​

https://forms.office.com/r/gBQhtVdwGz​

Once we have your information, we can arrange your first session with one of our team. 

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You can also contact us using the short 'Get in Touch' form which can be found at the bottom of the page. Or call us on 07436 680685 or 07831 852062. 

Step Two
Assessment

We will look at your form and assess which level of support will best suit your needs. It may be that we need to have a discussion with you, and if this is the case, we will arrange a time to speak to you. â€‹

In most cases, sessions can be arranged straightaway. 

Step Three
Starting Sessions

Following your assessment, a suitable counsellor will be allocated to you. We will ask you to sign an agreement and explain our payment system. Your counsellor will then contact you directly in order to arrange your initial session together. Your therapeutic journey begins here. 

If you feel that the counsellor isn't for you, contact us and we will allocate you to another therapist. 

Step Four
Managing Sessions

Counselling sessions are agreed and arranged in blocks of six. How many blocks you have will be agreed between you and your counsellor during your therapy. You may have as many blocks of sessions as you wish.​

Step Five
Ending Sessions

A good ending is an essential part of therapy. 

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When you feel you have accomplished what you set out to do, your therapist will agree an suitable ending phase.  This may be one session, or several sessions, depending upon the length of your work. 

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The ending is space for both you and your therapist to account for your work and achievements. 

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Enquire Today

Suite G5, Penrhos Manor, Oak Drive, Colwyn Bay, Conwy, LL29 7YW

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We are available to assist you with any questions you may have. Please do not hesitate to contact us, and we will respond promptly. Our team is committed to providing you with the highest level of service, and we look forward to hearing from you.

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